Customer service & support
Inbound service, customer care, helpdesk and omnichannel support.
Role specialisms
Talent across every layer of the operation.
These are the role families BAZOOKA recruits for. No vacancies or candidate registrations are currently open.
Contact centre careers
Where people make their strongest impact.
Sales & retentions
Inbound and outbound sales, upgrades, renewals and customer retention.
Collections & claims
Collections, recoveries, claims support and regulated conversations.
Quality & compliance
Quality assessors, compliance monitors, analysts and coaching specialists.
Team leadership
Team leaders, supervisors and performance-focused people managers.
Operations management
Campaign managers, operations managers and senior operational leaders.
Training & development
Trainers, facilitators, coaches and learning specialists.
Workforce planning & MI
Schedulers, real-time analysts, planners and reporting specialists.
Support functions
Recruitment, HR, client services and other roles supporting delivery.
Candidate update